Later in the week I had a call from India asking in I received my T box, which I replied yes.
Well today I got my phone bill and nearly landed on the floor. It was so dear!
So on to Live Chat I went. I spoke to one bloke who tried to explain but couldn't do all so I was transferred to the bundle department.
I had a conversation with a great telstra worker. Who looked over my bill and began to change it for me.
Tongue in cheek I asked for a second tbox Because I was honest as i had told him I already had Tbox when i was asked. Obviously the answer was no.
There was so much to do to Michael had to call back. When I got the call back i was told i was getting a new TBOX, as the bundle order was new! Yay
I am also getting $100 credit on my bill
The bill fixed up.
$50 extra on my mobile phone.
A mobile 500 mb card.
I was one happy lady after the phone call and can now expect delivery of a second tbox. So is Talia who will get the tbox in her room!
Tonight I will celebrate by stitching what is left on my Friendship Garden block.
Not much to go on this the second last block.
Wow sounds like you had a bit of a surprise with the bill. I hope all will be well now you have been able to change the plan a bit. Hugs......
ReplyDeleteSounds like it may have been huge,,,I am glad you sorted it out...
ReplyDeleteglad you had a great outcome with telstra Simone.xx
ReplyDeleteJust goes to show it pays to fight sometimes - pleased it all worked out well for you. Loving you garden block.
ReplyDeleteGood on you for getting a better deal from Telstra. It always pays to try. Lovely stitching
ReplyDeleteDon't you just hate phone companies! Glad it's all sorted out.
ReplyDeleteGlad you got a win, necessary after a bad shock, still fighting fighting for mine, you give me hope, lol.
ReplyDelete