Tuesday 14 May 2013

Telstra......

Last week I changed my phone Internet plan which gave me a great deal and a t-box
Later in the week I had a call from India asking in I received my T box, which I replied yes. 

Well today I got my phone bill and nearly landed on the floor. It was so dear!

So on to Live Chat I went. I spoke to one bloke who tried to explain but couldn't do all so I was transferred to the bundle department.  

I had a conversation with a great telstra worker. Who looked over my bill and began to change it for me. 

Tongue in cheek I asked for a second tbox Because I was honest as i had told him I already had Tbox when i was asked.  Obviously the answer was no. 

There was so much to do to Michael had to call back.  When I got the call back i was told i was getting a new TBOX, as the bundle  order was new!  Yay

I am also getting $100 credit on my bill
The bill fixed up. 
$50 extra on my mobile phone. 
A mobile 500 mb card.

 I was one happy lady after the phone call and can now expect delivery of a second tbox. So is Talia who will get the tbox in her room!


Tonight I will celebrate by stitching what is left on my Friendship Garden block. 

Not much to go on this the second last block. 

7 comments:

  1. Wow sounds like you had a bit of a surprise with the bill. I hope all will be well now you have been able to change the plan a bit. Hugs......

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  2. Sounds like it may have been huge,,,I am glad you sorted it out...

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  3. glad you had a great outcome with telstra Simone.xx

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  4. Just goes to show it pays to fight sometimes - pleased it all worked out well for you. Loving you garden block.

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  5. Good on you for getting a better deal from Telstra. It always pays to try. Lovely stitching

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  6. Don't you just hate phone companies! Glad it's all sorted out.

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  7. Glad you got a win, necessary after a bad shock, still fighting fighting for mine, you give me hope, lol.

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Thank you so much for visiting me... Take care... Simone